For New Lead
Digital Research & Data Analytics
Likeon Tech helped You to move on cloud and improved Your overall ROI by 40%
LikeOn Tech Advantage|LikeOn Tech Advantage
FOR BRAND
Brands have to continuously monitor the market and their target customer group to dig deeper into the consumer mindspace and improve their market share. With digital disruption and a highly omnichannel consumer base, the demands from the Customer Experience (CX) and Consumer Insights functions within enterprises are changing drastically. In this new data-heavy landscape, these teams are expected to unify and democratize data. From data integration to data synthesis, from data visualization to high-impact storytelling and CX insights across every imaginable type of data, enterprises are expected to harness data to – (1) Generate impactful insights; (2) Produce real-time or near real-time business intelligence, and (3) Democratize the data insights by quick dissemination within relevant functional teams for agile decision-making.
Likeon Tech understands the relevance of Data to Intelligence (D2I) across the Customer Journey for building and maintaining a Single Source of Truth about your customers. Datamatics stays focused on your business problem and designs the most optimal solution to closely understand, measure, and enhance your customer’s experience, whether it is through its expertise in Data Preparation & Integration, Analytics, Visualization, Artificial Intelligence/Machine Learning solutions or Process & Digital Consulting.
Likeon Tech leverages its Domain, Data and Digital expertise to augment the data insights from different repositories and siloed sources to bring together highly actionable Connected Data ecosystems. Its core skillsets in Customer Management, Data Science and Customer Analytics, powered by its proprietary tools, such as TruAI and TruBI, and experienced research consultants Datamatics helps you at each step in your CX measurement & enhancement journey.
Data Monetization
- Augment data and voice of the customer from disparate and siloed sources to build the Connected Data framework
- Integrate diverse operational, attitudinal, and transactional data sources to create a 360-degree customer view
- Use data analysis and insights generation to unify, amplify, and monetize data
- Access multiple variables from different data sets for further analysis at the click of a button
CX Measurement & Implementation
- Engage support in global operations in the entire Data to Intelligence (D2I) lifecycle by leveraging the latest technology for business insights
- Build a customized customer experience measurement application that uses internal data analysis, customer feedback collection, and integrates outcomes
- Implement your customer experience measurement system for systematically measuring customer sentiment through different touch points
Customer Experience (CX) Compliance
- Identify CX blind spots and place the power of data directly into the hands of every business user in the organization
- Engage frameworks for data-driven decision-making, plug CX gaps in real-time, and improve responsiveness toward customer requirements
- Monitor different customer touchpoints by using different methodologies, including surveys, on-camera interviews, and mystery audit/mystery shopping, to improve processes
- Institutionalize compliance management solutions and systems to monitor the on-ground scenarios at remote stores and contact centers at pre-defined frequencies
FOR AGENCIES
Likeon Tech enables you to “Transform to Perform”
Likeon Tech works with a range of flexible engagement models, including project-led deliveries to high-value joint ventures and strategic partnerships.
Likeon Tech has global partnerships and alliances with leading technology players and has worked with 7 of the world’s ten largest market research organizations.
Research Management
End-to-End project management services for Market Research
Advanced Analytics as a Service
Generate actionable insights powered by Connected Data
RAPID Solutions
Engage the RAPID (Research & Analytics Projects Intelligently Delivered) framework for a truly rapid turnaround of projects in an agile environment
Data Preparation & Integration
Use the data preparation and integration support service for market service projects
Research Technology
Scale up Market Research operations with the help of technology and MIDAS offerings
Strategic Value Services
Engage strategic value-added services that act as an extension arm for Market Research agencies
FAQ’s
What is Research & Analytics?
What is a brand?
What is a research & analytics agency?
Some large companies have in-house research and analytics groups, which engage in periodic research and analysis of the company’s different products or brands.