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Data Application Management Services

Managed Services

Consulting Services
Project Services

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Digital Application Management Services (DAMS) give businesses robust and comprehensive external support as an extension to their internal team that covers the wide range of their IT needs, from incident and change request management to releases and updates.

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Transforming Your Business Through Technology.

There are a lot of tools, providers, systems, and data in the IT infrastructures of today. The business and IT departments should be more focused on generating business value and promoting innovation. There is a challenge in striking the correct balance between embracing change in a world that is rapidly evolving and maintaining the efficiency of daily operations. Good application management aims to keep surprises to a minimum.

LikeOn Tech, a leading applications management service company, differentiates itself from other IT integrators by offering peace of mind. We’ve got you covered, so you can concentrate on your business and updating an entire system is one way to take full advantage of the most recent technological advancement. While working with LikeOn Tech, you discover, define, and handle your changing service delivery needs.

Businesses can upgrade with ala carte features as well as manage their existing business applications. LikeOn Tech assumes the role of the extended technology arm of businesses, through the use of a managed services delivery model and a client-selected service delivery method.

LikeOn tech is a top-notch application management services company, so we can increase the cost-effectiveness of your functional and technical application management services by providing both in-house and remote assistance, based on your needs

Managed Services

  • Deploy 24×7 ‘Follow the Sun’ incident management services with AI-enabled techniques and virtual assistance – Application Management, Application Operations / Environment Management, Service Management, Application Development & Change Requests
  • Use application fine tuning and improvement services
  • Engage application development and modernization support services with an execution model of choice
  • Flexible engagement models – fixed budget project based services, team on demand or professional services, dedicated

Consulting Services

  • Avail architecture & design services
  • Use innovation to implementation services
  • Engage application portfolio assessment & consolidation services
  • Avail ITIL consulting & implementation services
  • Optimize application performance through continuous assessment and application tuning in an Agile environment

Project Services

  • Engage Agile Scrum / Safe Agile models
  • Use DevOps (CI/CD/CT)
  • Avail Bespoke development
  • Use Product implementation
  • Engage information lifecycle management including visualization

Digital Assurance

  • Avail test advisory and consulting services
  • Engage robotic test automation services
  • Engage usability and big data testing
  • Use performance & security testing services

Application Development & Modernization

  • Leverage capabilities of an in-house .Net CoE to overhaul legacy IT estates
  • Engage capabilities of the in-house Java / J2EE CoE for application development & modernization
  • Use MS SharePoint and Sitecore powered portal development and management services
  • Use IBM powered eMigrator for accelerating data transfer

Information Security

  • Embrace the Anytime Anywhere Any device access paradigm with mobility solutions that leverage containerized applications
  • Employ data security measures, such as Citrix based data access, data encryption, etc.
  • Conduct vulnerability and penetration tests

Help Desk / Service Desk

  • Deploy customer service representatives skilled in technology and compliance for application support
  • Deploy ticket management systems
  • Engage multi-level support systems – L0, L1, L2, L3, L4

Public Cloud Hosting And Monitoring

  • Host applications on the cloud for anytime anywhere access supported by 24×7 cloud application monitoring services
  • Containerize applications and host in a multi-cloud environment with AWS, Azure, IBM Red Hat OpenShift, and IBM Cloud Pak for Business Automation

Transparency With Real Time Dashboards

Embed dashboards powered by MS Power BI for a real-time snapshot of the engaged system resources for optimized output from the application

Flexibility With On-Demand And Shared Services

  • Engage work for hire models for small on-demand projects and managed shared services model for multiple monolithic applications support for conglomerates

Projects, Upgrades & Rollouts

  • Deploy skilled technology resources for application development, mega upgrade projects, and continuous Agile DevOps rollouts

FAQ’s

What is the future of Application Development and Application Management over the Cloud?
Cloud is here and now. It is no longer the next big thing in the IT space. Applications built over the Cloud offer the much needed flexibility and scalability for accommodating thousands of concurrent users at the same time. Application development and management can be easily handled by teams located globally. It does not require specific software configuration on the local client machines. Besides, these applications over the Cloud can be easily accessed, maintained, triaged, and trouble-shooted, anytime anywhere.
What is API Management? Is API Management a best practice in Application Management?
API Management involves developing and publishing application programming interfaces or APIs, controlling their access, tapping and analysing application usage statistics, and generating reports for performance management. APIs are used to make application architecture more composable and integrable with other applications. API management is a best practice in the overall application lifecycle. It allows improving the abstraction levels of an application to offer improved integration and a strategic edge. APIs and API management, in general, allow businesses to modernize their existing IT application landscape and offer seamless user experience, such as secure single sign-on and integrating commercial-off-the-shelf products in agile and resilient enterprise architecture.
With changing versions of COTS products, is migrating to a new OEM a best practice?
Business requirements change from time to time and not all commercial off-the-shelf products from different OEMs offer a complete solution to business requirements. System Integrators address the business requirement to provide a complete solution. They are aware of the pros and cons of products available in the market and can tailor solutions while trying to eliminate technical debt. They help businesses to consider a wide variety of software options available and shortlist the best ones for an upgrade. However, it has to be noted that the existing investments and customizations should be easily reusable in the new environment. Maintaining continuity with a selective pick and choose between existing environment pros and the new options available in the market is a best practice. The customizations in the new environment should be over the top so that they can be easily carried forward to the next big upgrade. For example: Migrating the SAP BO environment to MS Power BI looks like a mighty leap away from the closed SAP architecture. However, SAP BO’s current versions have limited capabilities for DIY reporting and Cloud leverage. Hence migrating to MS Power BI, which provides the limitless capability for self-service reporting sans dependency on huge IT developer teams, makes perfect business sense till SAP rolls out its agile yet rugged reporting feature that can be leveraged over the Cloud. Besides MS Power BI has the capability to reuse and accommodate the existing universes and customized semantic layers, dashboards, and reports from the As-Is environment to the To-Be environment over the Cloud.
Can L1, L2, and L3 support be available in 24x7 mode in Application Management Services?
24×7 L1, L2, L3 support is an ideal scenario in Application Management. However, the customer business has to judiciously select the preferred Application Management and Support model that suits their business requirement and budget. Businesses can opt for 8×5 and 16×5 models within the ambits of predefined SLAs and turnaround time.